Shipping policy
Shipping Policy
Effective Date: 08/25/2026
This Shipping Policy explains how Ravza processes, packages, and delivers orders placed through www.ravza.store.
Where We Ship
We currently ship to addresses within the United States only. We do not offer international shipping at this time.
Order Processing (Handling) Time
Orders are processed and prepared for shipment within 1 business day of being placed, Monday through Friday, excluding public holidays.
Order Cut-Off Time
Orders placed before 5:00 PM Eastern Time (ET) on a business day begin processing the same day.
Orders placed after 5:00 PM ET, or on a weekend or public holiday, begin processing on the next business day.
Transit Time
Once shipped, orders typically arrive within 2–4 business days, depending on the delivery address and carrier.
Total Estimated Delivery Time
Combining processing and transit time, most orders are expected to arrive within 3–5 business days from the date the order is placed.
Please note that delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Shipping Costs
We offer free standard shipping on all orders shipped within the United States, with no minimum purchase required.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use the tracking information to monitor your package's delivery progress.
Shipping Carriers
Orders may be shipped using trusted carriers, including:
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USPS
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UPS
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FedEx
The carrier used for your order may vary depending on the destination, package size, and other shipping considerations.
Undeliverable or Lost Packages
If a package is returned to us as undeliverable because of an incorrect or incomplete shipping address provided at checkout, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.
If your tracking information shows that your package was delivered but you have not received it, please contact us at support@ravza.store within 7 days of the reported delivery date so we can investigate the issue with the carrier.
Ravza is not responsible for packages that are delayed, lost, or stolen after being confirmed as delivered by the shipping carrier. However, we will work with you and the carrier to help investigate delivery issues where possible.
Delays
While we do our best to ensure timely delivery, Ravza is not responsible for shipping delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, holidays, or other unforeseen events.
Contact Us
Store Name: Ravza
Business Address: 734 E 221st St, Bronx, NY 10467, United States
Business Email: support@ravza.store
Business Phone: (689) 204-1200
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)
Customer inquiries are usually answered within 24 business hours.
If you have any questions about this Shipping Policy or your order, please contact us using the information above.