Payment Policy

Payment Policy

Effective Date: 08/25/2026

This Payment Policy explains the accepted payment methods and related billing information for orders placed at www.ravza.store.

Accepted Payment Methods

We accept the following payment methods at checkout, subject to availability:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

Available payment methods may vary depending on your device, browser, location, or checkout options.

Currency

All prices displayed on our website are listed and charged in United States Dollars (USD).

Your bank or payment provider may apply additional fees or currency conversion charges if applicable. Ravza is not responsible for fees imposed by your bank or payment provider.

When You Are Charged

Your selected payment method is generally charged at the time your order is placed and successfully submitted.

An order will only be considered confirmed once payment has been successfully authorized and processed.

Declined or Failed Payments

Occasionally, a payment may fail or be declined due to reasons including:

  • Insufficient funds or available credit

  • Incorrect billing information

  • Incorrect card or account details

  • Bank security restrictions or fraud prevention measures

  • Expired or blocked payment cards

  • A temporary issue with the payment provider

  • Other restrictions imposed by your financial institution

If your payment is declined, we recommend:

  1. Double-checking that your billing information matches your card or payment account details.

  2. Contacting your bank or card issuer to confirm that there are no restrictions or security holds.

  3. Trying an alternative payment method.

  4. Attempting the payment again after a short period if the issue appears to be temporary.

Ravza does not have access to your bank's internal decline reasons. If a payment continues to fail, please contact your bank, card issuer, or payment provider for further assistance.

Payment Security

We take reasonable measures to protect payment and transaction information.

Payment transactions are processed through secure and encrypted payment systems. We do not store your full payment card information on our own servers. Payment information is handled by our third-party payment processors in accordance with applicable security and payment-card requirements.

Billing Information

You are responsible for providing accurate and complete billing information when placing an order.

If the billing information provided does not match the information maintained by your payment provider, your transaction may be declined or delayed.

Ravza reserves the right to verify billing information and may cancel or delay an order if we have reasonable concerns regarding payment authorization, fraud, or unauthorized activity.

Unauthorized or Incorrect Charges

If you notice an unauthorized, duplicate, or otherwise incorrect charge associated with an order from Ravza, please contact us as soon as possible so we can investigate the issue.

You can reach us at:

Email: support@ravza.store
Phone: (689) 204-1200

Please provide your order number and relevant transaction details when contacting us. For your security, do not send your full credit card number or other sensitive payment credentials by email.

Refunds

If a refund is approved under our applicable refund or return policy, the refund will generally be issued to the original payment method used for the purchase.

The time required for a refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

Changes to This Payment Policy

We may update or modify this Payment Policy from time to time to reflect changes to our payment methods, business practices, payment providers, or legal requirements.

Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have any questions about this Payment Policy or a payment associated with your order, please contact us:

Store Name: Ravza
Business Address: 734 E 221st St, Bronx, NY 10467, United States
Business Email: support@ravza.store
Business Phone: (689) 204-1200
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)

Customer inquiries are usually answered within 24 business hours.